Healthcare workforce challenges are often discussed in pieces — hiring, turnover, scheduling, or coverage — leaving HR leaders to reconcile the gaps. Many organizations continue to experience disruption even when roles are filled, driven by high turnover and the day-to-day complexity of coordinating clinical teams. As health systems become more interconnected, workforce stability increasingly depends on how well people, schedules, and care environments work together.
This session focuses on helping HR leaders connect the dots across clinical workforce management. Drawing on industry research and real-world health system experiences, participants will explore how disconnected approaches to scheduling, readiness, coverage, and capacity planning can create inefficiencies and risk for clinical teams. Designed for HR leaders working alongside clinical and operational partners, the discussion offers a practical perspective on improving coordination, visibility, and shared accountability across the workforce experience.
Objectives:
Understand why workforce challenges persist even when roles are filled, and how disconnected planning contributes to ongoing disruption.
Recognize key connections across the clinical workforce, including scheduling, readiness, coverage, and capacity.
Clarify the role HR plays in improving coordination and accountability across clinical and operational teams.
Presenters:
Dr. Patrick Hunt, Chief Medical Officer, QGenda
Jeannie Virden, Chief People Officer, Central Health
Jill Ragsdale, Chief Human Resources Advisor, Laudio
CEUs:
1 (CHHR, ACHE Fellowship*, HRCI, SHRM) for live webinar attendees.
*By attending the Connecting the Dots: The HR Role in Clinical Workforce Management live webinar offered by ASHHRA participants may earn up to 1 ACHE Qualified Education hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.